All returns/exchanges, must be done within 14 days of order delivery date. Please call 541-673-5737 or e-mail firstname.lastname@example.org before returning items. Items must appear to be unworn/unused/undamaged. All original tags still attached. No refunds on shipping. SPUNKY STEER reserves the right to deny returns/exchanges to any customer. Refunds will be given in the same method as original payment. ALL MARKED DOWN (SALE) ITEMS ARE FINAL SALE. No returns on PREORDER items, only exchanges.